Please read this very important email with all the details you need to know
Samsara Mind and Body Reopens on Saturday 25th July!
Here's everything you need to know...
The Samsara Team is elated to inform you that we are reopening our doors to both studio and treatment clients on Saturday 25th July. We've missed you all so much and our team is so excited to share our classes and treatments with you once again!

We are very grateful for all the wonderful support we have received during lockdown - it has made such a big difference to us.

As you will appreciate, we must follow guidelines from the UK Government and Public Health England in order to reopen in the safest way for all our clients and staff. Thank you for filling out our survey, we have listened to the feedback kindly provided, and thank you in advance for your understanding as we look to open the studio with some restrictions.

To make this a little more manageable, we've distilled all the safety measures into a couple of posters (below). Please take some time to read through all this information so you know what to expect on your next visit to Samsara.

CLASSES AT SAMSARA

There will be a "soft" launch of our studio timetable from the 25th July, meaning the class timetable will be reduced at first to accomodate social distancing rules. The timetable will grow from there in phases over the coming weeks. So please don't worry if you can't see all your favourite classes on the timetable initially - they will be back!

Plus, we are excited to continue our online pilates and yoga class offering alongside our studio classes which will be streamed live via Zoom.

We've clearly marked out the studio so it is safe to use and easy to follow.

Our changing rooms are available but we must temporarily restrict the number of students using this facility.

For now, our showers will be unavailable for use. 

Our studio and all the surfaces will be cleaned frequently throughout the day, so that we can all practice with confidence.

Here are a few other bits to be aware of:

  • We ask that students book their classes online and in advance, and kindly respect our class cancellation policy by giving us 12 hours notice to cancel.
  • We regret you won't be able to visit the studio without pre-booking.
  • No-shows: non-members will be charged in full, members will be issued with a £5 penalty charge.
  • We shall be performing mandatory temperature checks on arrival.
  • Please try to arrive 15 minutes before class to allow time to familiarise yourself with our new health and safety protocol.
  • Upon your arrival, please sign in at reception and go directly to the changing rooms (if necessary) or to the respective studio and take your place. We are allowing 30 minutes between classes so you will not have to wait before entering the studio.
  • We are no longer able to provide communal mats at the studio. Please bring your own. If you forget, you can rent mats for a £3 surcharge.
  • We are not able to provide towels for use in class, please bring your own or purchase one from reception.
  • Please bring a bag to deposit your shoes in when using the shoe rack.
  • We have removed the water jugs and glasses. Please bring your own water or you can purchase bottled water in our cafe.

You'll see the following poster dotted around the studios to remind you of our new procedures. Please read it carefully prior to attending:

MEMBERSHIPS & PRICES

All Memberships will be automatically unsuspended after reopening on Saturday 25th July.

If you are unable to, or not ready to return to the studio and would like to discuss your options with us please contact us by clicking here.

Our new client Introductory Offer is not available at this time.
 
We'll be keeping our online presence so you can still practice from home. You can continue using your existing class packs for any online classes.
  • Online class packs cannot be used for studio classes. If you'd like to join a studio class, please purchase studio class packs from our website or the MindBody App.
  • All class packs are non-refundable.
  • Partial refunds are not available for any class packs.

TREATMENTS

Following advice from the UK Government, Public Health England and therapy governing bodies, there will be a restricted variety of treatments available upon re-opening of the studio. We shall introduce the following measures to protect the health and wellbeing of both our clients and therapists:
  • All clients will be screened upon their arrival, prior to appointment
  • Both therapist and client will wear PPE during a face-to-face treatment (where appropriate)
  • The rooms will be aired and cleaned prior to every appointment
  • There will be a temporary £3 surcharge applied for every client booking, to help us cover the increased cost of cleaning and PPE.

The governmental tightening and relaxing of restrictions is a fluid process and we endeavour to keep you as up-to-date as possible over the coming weeks to let you know of any changes to our procedures. Please keep an eye on our email communications and social media channels in order to receive all the latest updates.

As always, if you have any questions or would like to speak to one of our team members, please don't hesitate to contact us by clicking here

Once again, THANK YOU for all your support, understanding and patience.
We can't wait to be reunited with our beautiful community again!

Much love from,
The Samsara Team
Samsara Mind and Body | 205 Merton Road, London Southfields SW18 5EE GB