We are so excited to see you at the studio and want to give you some new guidelines to follow to make the in-studio process smooth. BEFORE COMING TO THE STUDIOSELF-ASSESS- Make sure you don’t have any symptoms of COVID-19. If you arrive at the studio with any of these symptoms, you will not be permitted to take class.
- Have you tested positive for COVID-19, or come into contact with someone who has? Please do not come to the studio until you’ve tested negative.
- Have you recently travelled from outside Canada? You are required to self-isolate for 14 days. Please do not come to the studio until your self-isolation period ends.
REGISTER FOR CLASS- You must sign up in advance via our website or mobile app for all classes. We cannot accommodate walk-ins at this time.
- Online registration closes 15 minutes before class begins.
- You can sign up for classes up to a week in advance.
- Please note that class capacity for in-person classes is currently limited to 17 spots. We recommend booking early!
BRING WHAT YOU NEED- You must bring your own mat, towel, and a full water bottle.
- Rentals are discontinued until further notice.
- We will not offer studio props such as blocks and straps at this time. You are welcome to bring your own props from home, or to purchase props from us.
- Our showers are closed until further notice and space limited in our changerooms, so please plan ahead and arrive dressed and ready for class. (The toilet in our universal washroom will be available if needed.)
- Need to make a purchase? Make sure you bring a credit or debit card, or have an active card on file.
AT THE STUDIOARRIVING FOR CLASS- The front door will be opened 15 minutes before class.
- Mask wearing is required.
- Sign in at the desk with your name.
- We’ve laid out the lounge space with physical distancing in mind.
- Please make sure your phone is on silent.
- You must arrive a minimum of 5 minutes before class begins. As always, no latecomers will be allowed into class.
RIGHT BEFORE CLASS- Please place your mat using mat markers.
- The yoga room is a silent space. Please settle in as quietly as you can and enjoy some rest before class begins.
- You may remove your mask during practice.
DURING CLASS- Teachers will guide class from the back of the room and will not walk around.
- Teachers will not offer any hands-on adjustments.
- Teachers will not offer any open-mouth or vigorous breathing exercises.
- Teachers will incorporate a 5 minute savasana into every class. At this time, we cannot make the room available to you after class ends. Please exit when the teacher directs you to.
AFTER CLASS- Have a question about your practice, pass, or need to make a purchase? We’d be happy to help you after class.
- Though we’d love to visit, we can’t offer you tea for the time being.
- Remember, our showers are not available right now.
- The studio closes 15 minutes after class ends in order to clean and sanitize.
OTHER POLICIESCANCELLATIONS / COURTESY POLICY- Need to cancel a class you’re registered for? No problem. You can do so via our website or mobile app.
- You can cancel up until 3 hours before class is scheduled to start without courtesy charge.
- If you cancel within 3 hours of class you will be charged a $10 late-cancel courtesy fee. Please be aware that spots are limited due to COVID capacity. If you don't show up for a class the class will still be deducted from your package or if you are an unlimited member a $20 NO SHOW fee will be charged.
- Please note that no-show fees do not apply for classes in our Virtual Studio.
WAITLISTS- If a class that you want to attend is full, you can sign up to be put on the waitlist.
- If someone cancels out of class, the person at the top of the waitlist is automatically added in.
- You will receive an email letting you know that you’ve been added into class.
- If you are added into class and can no longer make it, please cancel yourself out of class as per the cancellation policies listed above.
CLEANING & SANITATION- Staff will deep clean all common areas and high touch surfaces before and after each class with products that are proven to kill viruses like COVID-19.
- Classes will be scheduled to ensure staff have ample time to clean and disinfect.
- Hand sanitizer will be available around the space. Please make use of it when you arrive at the studio and before you go into the yoga room.
- Need to use the washroom? Thank you for taking extra care to wash your hands thoroughly.
HEALTH & SAFETY- Staff are monitoring their health closely and will not be coming into the studio for any reason if they are feeling unwell.
- Staff will be wearing masks at the front desk and in the common areas of the studio.
- While in the studio you will be required to wear a mask until you reach your mat to practice, you may then opt to take mask off.
- Support your community by practicing physical distancing when you are at the studio. Leave 6 feet of space between you and others at all times.
THANKS FOR YOUR ONGOING SUPPORT! |